Shipping Policy
This Shipping Policy applies to orders placed on Polonest.
Order Processing
Orders are usually processed within 1-3 working days after successful payment confirmation. Processing time may increase during sales, holidays or high order volume.
Delivery Time
Estimated delivery time is generally 5-7 working days after dispatch. For remote locations or serviceability issues, delivery may take 7-10 working days or more.
Shipping Charges
Shipping charges, if any, will be shown at checkout before payment. Free shipping may be offered on selected products or offers.
Delivery Address
Please provide complete and correct shipping details. Polonest is not responsible for delays or failed delivery caused by incorrect address, wrong phone number, incomplete pincode or customer unavailability.
Order Tracking
Once your order is dispatched, tracking details may be shared through SMS, email, WhatsApp or website order status where available.
COD Availability
Cash on Delivery (COD) is not available. Orders can be placed using online or prepaid payment methods available on the website.
Contact
For shipping support, contact us at info.samir189@gmail.com or +91 8800012479.
Last updated: 06 May 2026
